Privacy policy

I. Foreword

It is very important for us to protect your personal data and respect your privacy when processing personal details. We therefore process your personal data exclusively in accordance with the provisions of the applicable data protection law, in particular the General Data Protection Regulation (Regulation No. (EU) 2016/679 - GDPR) and the Data Protection Act. The following paragraphs provide information about our company, as well as the nature, scope and purpose of the collection of data and its use.

II. About us

Zeltmann KFZ-Transfer GmbH & Co KG is responsible for data processing, along with its General Partner: Zeltmann Verwaltungs GmbH. You can contact us by post at the following address: Maximilianstraße 16, D-76744 Wörth-Maximiliansau, Germany, or by sending an email to: datenschutz[at]

III. Personal data

Personal data is information that can be used to establish an individual’s identity or that can be attributed to an identified individual. This includes, for example, name, address, telephone number or e-mail address. It does not include information that cannot be directly linked to the actual identity of a natural person, such as favourite websites or the number of users of a website.

IV. Collection, processing and storage of personal data

Personal data that you provide to us as a user of our website ( when making an enquiry via the contact form or requesting a quote, and/or as a customer by means of information, such as a written, oral or electronic enquiry or to conclude a contract, will be processed by us for the purpose of answering your enquiry, preparing a personalised quote for you and/or handling placed orders to your utmost satisfaction.

Personal data submitted to us when making an enquiry via the contact form on our website or by email will be deleted after three months, unless it is required for a business relationship arising from this enquiry or for other reasons that prevent its deletion (e.g. statutory retention periods).

Personal data that you submit to us when requesting a quote will be deleted after one year, unless it is required for a business relationship arising from this enquiry or for other reasons that prevent its deletion.

The legal basis for processing personal data is the fulfilment of a contract or the implementation of pre-contractual measures to handle this enquiry (Article 6, Paragraph 1 (b) of the GDPR).

For both quote requests and enquiries via the contact form, you may consent to the collection, storage and processing of your personal data for marketing purposes (sending information by e-mail). This consent can be withdrawn at any time.

If personal data is collected when participating in surveys, the participant’s express consent will be obtained prior to the collection, storage and possible disclosure of their personal data. Their title, first name, surname, e-mail address and position are collected. Personal data is used for evaluation and statistical purposes, as well as for marketing. This consent also includes their agreement to the transmission of information by e-mail. Consent can be withdrawn at any time. After a period of one year, the personal data collected during surveys will become anonymous. This means that the data does not refer to an identified or identifiable person and that it is not possible to make such a reference.

Minors under the age of 18 should not submit any personal data to us without the consent of their legal guardian. We do not request personal data from minors, nor do we collect this or disclose it to third parties.

V. Use, disclosure and deletion of personal data

If no contractual relationship is established, no personal data will be disclosed. If a contractual relationship is established, personal data will only be disclosed or transmitted to service providers if this is necessary for the purpose of fulfilling contractual obligations and for administrative purposes, such as cross-charging. If the disclosure of personal data to service providers is required to fulfil the contract, then these are bound by the GDPR and this privacy policy.

Personal data required for a business relationship with our company will be deleted three years after the final contract is terminated, unless any statutory retention requirements or a legitimate interest prevent its deletion.

VI. Use of cookies 

We use cookies on our website - small text files with configuration information that are transmitted when you visit the website and stored on your hard drive. They help to determine user-specific settings and implement special user functions. We do not collect any personal data via cookies. All the features of the website can also be used without cookies, but in this case, some user-defined properties and settings are not available.

VII. Google Analytics 

This website uses the Google Analytics service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse users’ website usage. This service uses cookies - text files that are stored on your device. The information collected by these cookies is usually transmitted to a Google server in the US, where it is stored.

IP anonymisation is used on this website. The user’s IP address is truncated within EU Member States and the European Economic Area. This truncation eliminates any personal reference to your IP address. Under the terms of the order data agreement that the website operators have concluded with Google Inc., Google Inc. uses the information collected to compile an analysis of website usage and website activity and provide Internet-related services.

You have the option of preventing cookies from being stored on your device by selecting the appropriate settings in your browser. If your browser does not allow cookies, there is no guarantee that you will be able to access all the functions of this website without experiencing any restrictions.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being transmitted to Google Inc. and used by Google Inc. The following link will take you to the relevant plug-in: Click here for more information about Google Inc.'s use of data:


VIII. Information, correction and deletion of personal data

Upon written request, we will be happy to provide information about the personal data stored about you, at any time. Please send your request either by post to: Zeltmann KFZ-Transfer GmbH & Co. KG, Maximilianstraße 16, D-76744 Wörth-Maximiliansau, Germany or by e-mail to:

If the data we process about you is incorrect, please let us know. We will correct it immediately and notify you of the correction.

In the event that you no longer wish us to process your data, we request that you notify us of this informally using the contact details above. Of course, we will delete your data immediately and notify you of this. If compelling legal reasons prevent its deletion, we will notify you accordingly.

You also have the right to restrict the processing and transmission of your data. If you believe that we have violated national or European data protection laws when processing your personal data and thereby violated your rights, we kindly request that you contact us at the above addresses in writing by post or email to clarify any questions. Of course, you also have the right to complain to the data protection authority and/or a European supervisory authority and/or to take the matter to court.